As COVID19 continues to shape work, it is forcing leaders to ceaselessly revise their plans and adopt a hybrid model of work. But hybrid introduces many thorny dilemmas: the patchwork of in-person and virtual meetings generates difficult trade-offs affecting virtually every aspect of business, from the cost of real estate to safe office layouts and from vaccination policies to fostering a culture that is healthy, productive, and inclusive.
Tom Wujec, executive consultant, technologist, author, and TED speaker will show how to successfully navigate these dilemmas using the Wicked Problem Solving framework. He will demonstrate how leaders can tame the qualities of COVID wickedness — complexity, rapid change, emotional charge — by guiding their teams to run a series of collaborative plays, time-bound courses of action that ask and answer key questions visually. Tom will also show how to select and combine plays into a comprehensive Hybrid Work playbook with three essential chapters:
- The Map: Chart an accurate map of the evolving situation and the forces driving it.
- The Destination: Envision a flourishing state where teams perform their best work.
- The Compass: Lead positive change with deep analysis, creativity, and compassion.